Honorary president: Judith Butcher Honorary vice-president: David Crystal OBE

Sarah Carr

Tackling NHS Jargon: Getting the message across (Abingdon: Radcliffe Medical Press, 2002), £21.95.

Jargon can be effective but, used incorrectly, can also damage communications, waste time and money, and harm public, patient and staff relations. This book enables and encourages readers to use language that their audience will understand.